If my answers frighten you, then you should cease asking scary questions
You hear about the horrors of varied phone calls into customer service departments. Idiotically scripted people on the other end of the phone line insisting that you turn your modem off even after you mention how you already have. I really don't like being on the receiving end of that pile of penguin poo. Sure, I didn't break the bank when getting the site up or anything. I didn't do any sort of premium package. Gold celebrity status platinum Gucci hosting - no thanks. I'll take the Walmart Deeluxe. So I can't say that I expected much in the way of prime service, but it's really worse than expected. Abhorrent, even. I guess it's too much to ask for continued service in exchange for your continued payments. Up. Down. Up. Down. Slow. Way. Down. Ooo! Up! Oop, never mind, back down. My website is hosted on an elevator!
So I called the dreaded 1-800 number. "Oh, yeah, uhm, that's, yeah. Bad? Can we call you back after we look into things? There's another problem on this box with another customer as well that we're looking into." When I didn't hear back from them for a while, I dug around a little on my own. Poked at what I could find. Found the other guy. He's got a nice little forum set up. I'm going to keep rooting around, maybe tap this Bryce guy for some assistance, and probably get things fixed and zipping along before customer service rings me back. My First Server Clean-Up Gig. They should have a Playskool for that.
Posted by StuR on May 11, 2007 02:28 AM | Permalink